Customer ReviewsforCinergy Restoration

BEWARE OF CINERGY BUILDERS, INC. - They are unkind and not reliable at all. In December 2022, wanting to have rotten wood replaced in our roof, we called our insurance company only to find out that we were not covered for a “pre-existing condition” and not knowing who to call, our insurance company sent CINERGY Builders of Sunrise. An employee showed up and proceeded to put a tarp on part of the roof and held it with sandbags. Their employee didn’t even bother to come inside the house to see if there was a leak. There was and there is no leak inside the house. We learned later that they considered their job an “Emergency Job”. Is having rotten wood in the overhang of the roof considered to be an emergency job? After awhile, wondering why no one was coming back to remove the tarp, we called CINERGY to ask them to remove it. Their answer was: “We don’t do that. Why don’t you have your neighbors help you bring it down? And by the way, you owe us $3800.00.” Months went by. When the tarp desintegrated, we noticed that the rotten wood had not been replaced. They had covered it up with the tarp and they wanted us to pay for a tarp. All we wanted was the rotten wood to be replaced. Now, CINERGY is suing us and they put a lien on the house. WHAT WAS THE PURPOSE OF HAVING A ROOFER SHOW UP, PLACE A TARP ON THE ROOF, AND NOT REPLACE THE ROTTEN WOOD which was the reason we wanted a roofer in the first place. Apparently, CINERGY BUILDERS is not in the roofing business - so why did our insurance company send them? The sandbags have been on the roof since December 2022. We fear that, in case of a hurricane, those bags will cause property damage to our neighbors house and/or their cars and this could lead to our being sued, again! The rotten wood is still rotten.

A few days After hurricane ******** was approached by a representative from Cinergy about mitigating our property. I asked the representative to give me a bid or projection of estimated cost and the representative gave me a cost of $25,000. Their actual final invoice was at $68,000 and then reduced to $55,000 after I verbally voiced concern about the initial invoice. It very much appears to me that they were taking advantage of us during a time of acute and severe need.