ComplaintsforVisiting Baby Inc.
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Complaint Details
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Initial Complaint
07/07/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I paid to rent 2 car seats for an upcoming trip to FL from this company. My plans have changed and I need to cancel the reservation. I contacted the company and they told me that since they switched billing companies, there was nothing they could do. We would have to dispute the charges with my credit card company. When I attempted to obtain more information, they hung up on me and refused to take my phone calls.Business response
07/29/2022
Business Response /* (1000, 5, 2022/07/15) */ This response was taken verbally by BBB: Our system was being converted when the consumer contacted us. We advised we were not able to view any transactions but informed him he could dispute any charges and we would not fight it with the CC company. C was unable to verify he was ever charged anything.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.