4 Customer Reviews
Review from Lindsay P
5 stars01/05/2024
********************* and his team have been amazing throughout the whole process of our home renovations. We have multiple projects going on at our home including a new construction on the same property and he and his team have been nothing but professional, very detail oriented and communicative from start to finish. I highly recommend Building Concepts of Tampa Bay for any and all custom building/home renovation needs; I know I'll be using him again.Review from David W
1 star10/12/2023
I performed zoning work for Building Concepts of Tampa Bay on 3 of their projects. I submitted final invoices totaling about $4,000 for payment on all 3 projects in April 2023 and have not been paid. The owner, Ben Walters, does not answer my calls or respond to my emails. I must agree with one of the previous BBB reviews claiming Ben to be unethical and a liar.Review from Jim N
1 star02/22/2023
Ben Walters is unethical, dishonest and inexperienced. He is in litigation with multiple parties. Do your homework on this guy and talk to people he has actually done work for. This info is.public.record on the Hillsborough, Pinellas and Pasco county permitting offices. He is currently under formal investigation with multiple agencies.
Review from James V
1 star05/13/2022
Over 2.5 years (and counting) to build the house. Poor quality, poor communication, poor leadership, poor follow-up. Have spent over 1 million dollars and I feel like I just bought a fixer-upper. It will take another year and numerous excuses to get to a level this project should have been in early 2021. I was informed by the owner (Ben) that he does not have to show me any form of a punch list on fixing poor workmanship. It feels like if you do not bring up the problem, they do not have to fix anything. Kind of like "don't ask, don't tell". The first projected CO date was Feb. 2021. 9 other CO dates came and gone with no reason as to why the delay. They have no handle on what they are doing. The sad part is Ben (the owner) is a likable individual. I just cannot believe anything he tells me anymore. I would not recommend this company.
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