ComplaintsforElite Events & Rentals LLC
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Complaint Details
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Initial Complaint
09/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Our sons wedding was supposed to be oct.5, 2024, the venue was in *************, **. The hurricane we just had totally destroyed not only our venue, but the island itself. I contacted elite events and told them what happened and they just tell me they can only offer me a store credit. I wanted a refund since this was totally out of my control. We do not know when we will have a reception at this point so I dont want a store credit. They are keeping over $800 of my money.Customer response
10/02/2024
Better Business Bureau:
The business worked with us and gave us 75% of our money back.Sincerely,
******* ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.