ComplaintsforOfficial Farmacy LLC
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Complaint Details
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Initial Complaint
08/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On August 21 I placed an order for THC gummies and a display vape pen. I only received the vape pen. I contacted the company 2 times. The gummies were ***** each 2x*****= 60.00.Today they refunded ***** of the 60.00.They still owe me 33.00.How do they justify only refunding partial amount.Any help you can give would be appreciated.*******************************************Business response
08/31/2023
This customer ordered 2 packs of gummies and a pen. She was given a 10% discount and only paid $54 for the gummies (2 packs at $30/each- 10% = $6). She was refunded for both packs at $27 each. This complaint is not legitimate as she didnt pay $60 and we have issued a refund back 3 days ago as shown in the photo. Please remove.Initial Complaint
04/07/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered 2 Delta 8 Disposable Vapes- sour disesel ( Sativa) . The product is great, but they ony sent one. I use this for health reasons, and would like my other vape, or my money back. They wont answer the phone, return calls, or emails. However, they will take your money!Initial Complaint
01/30/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
1/22/22 ordered flowers doesn't answer emails submitted a false tracking number would like my money backBusiness response
02/02/2022
Consumer Response /* (2000, 6, 2022/01/31) */ I wish to redraw the complaint everything was taken care of ******Initial Complaint
12/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Money was taken, order never received.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.