Business ProfileforSplash Foaming Cleaner
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning product and delivery issues; specifically, customers allege the product does not work as advertised or they are charged for additional products they did not order.
In November 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB awaits a response.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 6507 Harney Rd, Tampa, FL 33610-9595
- BBB File Opened:
- 1/7/2021
- Alternate Business Name
- Splash Cleaner
- Contact Information
Principal
- Mrs. Janet Clark, Account Manager
Customer Contact
- Mrs. Janet Clark, Account Manager
- Additional Contact Information
Website Addresses
Customer Complaints
185 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/26/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
505 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Helen B
1 star11/22/2024
Splash Foaming Cleaner Response
11/24/2024
While our cleaner is designed to tackle tough stains and build-up, we do recognize that different types of watersuch as hard water or mineral-rich watercan sometimes affect how well cleaning products perform. In some cases, water composition can lead to differences in cleaning effectiveness, and this may be contributing to your experience.
We want to make sure you have a positive experience with our products, so if you're open to it, we'd be happy to discuss your specific situation further and explore solutions that might work better with your water type.
Please reach out to our customer support team, and well gladly assist you.
Thank you again for your feedback, and we hope to have the opportunity to make this right.
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