Business ProfileforWest Park Village Apartments
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 9902 Brompton Dr, Tampa, FL 33626-5418
- BBB File Opened:
- 1/31/2005
- Years in Business:
- 23
- Business Started:
- 6/1/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of NAP3912809 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- WEST PARK VILLAGE OWNER LLC
- West Park Village Apartments at WestChase
- Contact Information
Principal
- Mr. Billy Wilks
Customer Contact
- Ms. Susan Proctor, Property Manager
- Mr. Billy Wilks
- Ms. Christina Campbell, Assistant Manager
- Additional Contact Information
Fax Numbers
- (813) 792-5488Primary Fax
- (813) 792-5488
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jeremy L
1 star02/09/2022
Have been a resident for several years, never missed a payment, and have been very understanding with regards to major issues (apartment dirty and covered in pet hair upon move-in, ~20 nails in driveway after roof repair, trash in trees from roof repair never removed, unguarded pool fraught with late-night parties, frequent community events with little-to-no warning of towing cars to make room, etc.)
Manager Victoria W. made a verbal agreement to update some features in our older unit as incentive for us to re-sign. Communication was sparse and, despite agreeing via phone, she was out of office during the small window in which we could have gotten an amended lease agreement to include apartment updates as a contingency (alongside significant monthly price hikes.) Weeks after re-signing maintenance confirmed the updates and attempted to schedule, but manager Victoria W. called to inform she would not approve the upgrades to our current unit, giving broken and inconsistent reasoning, but rather we could re-sign a new lease agreement for a different unit at an additional +$300/mo (on top of a +$400/mo hike) if we really wanted the upgrades.
I will not be re-signing here again and I advise any prospective customer to look elsewhere, unless they have the time and desire to play games with management.
West Park Village Apartments Response
02/11/2022
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