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          Ferman Chevrolet of Tarpon Springs / Ferman Volvo Cars has 1 locations, listed below.

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            Business ProfileFerman Chevrolet of Tarpon Springs / Ferman Volvo Cars

            New Car Dealers
            BBB accredited business

            Contact Information

            43520 US Highway 19 N

            Tarpon Springs, FL 34689-6224

            Get Directions
            Visit Website
            (727) 934-5789

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/20/1996

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            43520 US Highway 19 N, Tarpon Springs, FL 34689-6224
            BBB File Opened:
            3/6/1989
            Years in Business:
            36
            Business Started:
            3/1/1988
            Date of New Ownership:
            6/1/1997
            Business Incorporated:
            2/29/1988
            Accredited Since:
            6/20/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of VF-1002180-1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of VF-1002180-3 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of A258225 for this business, issued by Dept of Financial Service

            These agencies may include:

            Dept of Financial Service

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            https://www.myfloridacfo.com/

            BBB records show a license number of A258224 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            BBB records show a license number of MV6009 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of MV30209 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            Type of Entity:
            Corporation
            Alternate Business Name
            • Ferman Collision Center of Tarpon Springs
            • Ferman Sunshine Motors, Inc.
            Business Management
            • Mr. James L. Ferman Jr., President/CEO
            • Mr. Stephen B. Straske II, Vice President
            • Mr. Douglas M. Tew, Vice President
            • Mr. Preston L. Farrior, Vice President
            • Mr. Nicholas Boicheff, Vice President
            Contact Information

            Principal

            • Mr. James L. Ferman Jr., President/CEO

            Customer Contact

            • Mr. John Reece, General Manager
            • Mr. James L. Ferman Jr., President/CEO
            • Mr. Stephen B. Straske II, Vice President
            • Mr. Douglas M. Tew, Vice President
            • Mr. Preston L. Farrior, Vice President
            • Ms. Emma Crane, Customer Service Specialist
            • Ms. Shannon Truppi, Assistant General Manager
            • Mr. Nicholas Boicheff, Vice President
            Additional Contact Information

            Fax Numbers

            • (727) 934-6301
              Primary Fax
            • (727) 938-2439
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/19/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On July 17 I submitted documents to cancel our extended warranty on our 2023 Volvo. The documents provided were made available to us from Ferman Volvo. I provided them with the requested documents / information via email that they acknowledge on July 17, 2024.I have sent them three different emails requesting if they had received the necessary documents / information and if they are working towards processing a refund request. All of my subsequent emails have remained unanswered. I believe Ferman Volvo is purposely refusing to respond to my emails since they don't want to proceed with my request.I further believe that their total lack of customer support is unethical / unprofessional and being done on purpose by this dealership, since I have been unhappy with them after we purchased a new 2023 Volvo from them.I request that they contact me regarding the documents that has been submitted and that they have forwarded my request to cancel our extended warranty on our vehicle. Also provide contact information for the company that will write the check.Copies of emails attached.
            Read More
            Read 7 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris L

            07/29/2024

            I paid $6500 cash for a remanufactured transmission. The transmission started having issues weeks after installation took it back to Furman Chevrolet that installed it 10 separate times and are telling me that it needs to get worse for them to find out what the problem is and that, it is not an issue with the transmission. I took my truck to two different mechanics. They are telling me that the transmission Is bad and needs a new transmission. I have worked with GM assistance they had someone come and investigate my truck that was 2 1/2 months ago. I haven’t heard anything yet. Also every time I take it to another Chevy dealership, they tell me that my transmission has anomalies and that I need to go back to Furman Chevrolet in Tarpon Springs.


            Read 2 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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