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Find a Location

Hyundai of Wesley Chapel has 1 locations, listed below.

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    Business ProfileforHyundai of Wesley Chapel

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company sells new Hyundai automobiles and used autos from a variety of manufacturers, as well as offers repair services on all makes and models.

    Business Details

    Location of This Business
    27000 Wesley Chapel Blvd, Wesley Chapel, FL 33544-8408
    BBB File Opened:
    5/9/2008
    Years in Business:
    20
    Business Started:
    5/1/2004
    Business Incorporated:
    5/18/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1018210-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV62846 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    BBB records show a license number of MV105705 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 3/5/2025.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    BBB records show a license number of VF-1135130-1 for this business, issued by Florida Dept of Highway Safety/Motor Vehicles

    These agencies may include:

    Florida Dept of Highway Safety/Motor Vehicles

    2814 E Hillsborough Ave

    Tampa FL 33610

    (813) 740-4288

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Wesley Chapel-HY, LLC.
    • Lithia Hyundai of Wesley Chapel
    • Hyundai of Wesley Chapel, LLC
    Business Management
    • Mr. Jose Fernandez, Assistant General Manager
    • Mr. Gary Parnell, General Sales Manager
    Contact Information

    Customer Contact

    • Mr. Jose Fernandez, Assistant General Manager
    Additional Contact Information

    Fax Numbers

    • (813) 995-6237
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara T

    1 star

    10/28/2024

    On May 23rd I traded in a 2022 and bought a 2024 Palisade . I financed the car to save 1500 dollars biggest mistake of my life. At the end of June I received my first bill from Hyundai it was over 3 thousand dollars more than I thought. I went and found all my paper work and sure enough I was being charged 1000 dollars for lifetime oil. I was charged 1809.00 for extended warranty I called finance at Wesley Chapel and could never speak to anyone so on July 1st 2024 I drove up to the dealer and demanded to speak to finance. I received and signed a cancellation form. Last Friday I received another bill from Hyundai finance and received a credit of 998.00 I called the finance company and was told they only received the 998. I called Lithia who contacted the dealer. I drove up to the dealer they took all my original papers I requested they copy all the information and asked for my original papers to be returned.They had added my original papers to the shredder I demanded they open the shredder and return my original papers finally after almost a half hour they reluctantly handed my papers back. The acting finance director said I needed to be patient it would take another 6 to 12 weeks for the manufacturer to send the 1809.00 to Hyundai finance .It is my view that July 1st and now almost November 1st is certainly more than enough time.I truly believe they hope I'll forget but trust me that isn't going to happen


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