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Complaint Details
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Initial Complaint
10/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
So I reach out the this dealership about a car . My credit was lock they kept asking for so much without me even there so I said never . He lied and said he ran my credit now my credit lock I was waiting on him to unlock so me trying see something I sent me that last document. Next think he said I need 10k down . How you came up with that number ? My credit lock ? My credit was never ran . Everybody aware that when it come to down payment the money goes toward the dealership . He said Experian ran my credit but how when my credit lock when I called I was told my credit lock and my credit wasnt ran today. So they just making numbers up trying scam people out there hard working money . And did I mention that the car was rebuilt
Business response
10/22/2024
hello , we get credit applications on line daily and on of these applications was Mr ******* ****** we have the ** address when he applied and several text messages after submitting the required info plus a pay **** that he supplied via text for the bank approval , but we guess that he didn't like the money down that the bank is requiring for his credit . we have all the proof of the credit application and text messages that were exchanged , we can not run any info if we don't have consent from our clients . In his case we have done exactly what is need with his knowledge .
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.