ComplaintsforShark Construction Inc
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Complaint Details
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Initial Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Shark construction to build a lanai on the back of my home and paid them $12,000 upfront and what they were doing was they had to lay the slab which was 15 x 30 first and doing so they didnt get started until six months later And when they decide to lay the slab, the slab cracked in three spaces that normal here in the state of ******* so they tried to fix it on three occasions and made it worse. Made it look bad cosmetically was horrible. Did they put up the screen they put the screen up when it was supposed to be bronze, but they put it up white They put a roof up and the roof has been leaking since they put it up. They came back and changed the color bronze, but the roof still leaks and they have not fixed the floor screen that they put up. You cant even set out on the lanai because bugs are everywhere in here. It was bad construction look like some handyman did it The door does not work. It does not lock. Also I have called him on two occasions he would not answer the phone he would not respond. His name is ***** but prior to that every time it was time to collect the money he would always be around the corner Total cost me $22,000. I need some help trying to get some type of resolution here pleaseInitial Complaint
03/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We hired Shark *** to build a shop building. We signed paperwork and paid in full. Upon completion of the agreed job the owner did not provide us the construction plans. These are needed in order to pull a permit to finish the shop. The owner has given us the run around for over a year with the construction plans. It is now at the point where we are exhausted and just want our shop finished. This company does not stand behind its contracts or word.Business response
04/03/2024
This response was taken verbally by the BBB:
The consumer contracted a few years ago to have work done without a permit. At this time the consumer has been sent the plans so that they can updated and pulled the permits themselves as it was not part of the original contract.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.