ComplaintsforPantana Accounting & Tax, Inc.
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired them June of 2023 to open up my ********************************** They charged me $1,000 up front to open up my non profit. They NEVER followed up with me. I would always drive there to ask questions. A few months back they said they are unable to do a non-profit and will do an S-Corp instead. Tax season came along and they said they couldn't open anything unless they did my taxes. Then they told me I owe $7,000 in taxes. At this point I told them I won't do my taxes or open my business with them and they refuse to return my investment even though they did NOTHING that I had paid them for.Business response
06/19/2024
**************** hired this firm to perform accounting services in conjunction with a nonprofit organization he planned to form. He paid a flat fee in the amount of $1000 for this purpose. Due to delays caused by ****************, these services were not performed, and the firm later determined that Mr. ******* plans most likely did not qualify for IRS nonprofit recognition. **************** was informed of our conclusion and as a courtesy we transferred his flat fee to pay for this firms accounting services for his personal tax returns, which he subsequently agreed. ***** services were performed as agreed. The value of our services rendered to ****************, and his financial obligation to the firm are in excess of the $1000 amount he originally paid.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.