ComplaintsforFindTicketsFast.com
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Complaint Details
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Initial Complaint
07/09/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
On July 7, 2022, I purchased concert tickets listed as being in the *** section AND in the first 20 rows by the stage for ********. The sections with rows in the first 20 rows by the stage are A, B, C. The tickets I received are in section 21, row 9. I called the company for a refund and was told regardless of the section, row 9 is lower than row 20. The issue is: 1. Section 21 is not a *** section and 2. Row 9 in section 21 is clearly not within the first 20 rows BY THE ****** It is only within the first 20 rows of that section. The listing is clearly deceptive and false advertising. I want a full refund. The company's email address is listed as customersupport@findticketsfast.com. Thank you for your help.Initial Complaint
07/09/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
On July 7, 2022, I purchased concert tickets list as being in the *** section AND within the first 20 rows by the stage. The sections with rows in the first 20 rows by the stage are A, B, C. The tickets I received are in section 21, row 9. These are general admission tickets.I called the company for a refund and was told row 9 is lower than row 20. The issue is:1. Section 21 is not a *** section (its general admission)2. Row 9 in section 21 is not within the first 20 rows by the stage. It is only within the first 20 rows of that section.The listing is clearly deceptive and false advertising. I want a full refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.