ComplaintsforDantzler Direct Satellite Tv
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Complaint Details
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Initial Complaint
10/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I've been with Direct Tv for the past 8 years and only 1 time I had to ***lace my remotes. I just called to order remotes for my devices from ********************** TV spoke to a *** name Joy and was told I will be charged $15 per remote. Mind you I've ordered remotes in the past 1'xs and was never charged. Had service to my device that I'm using the box was never charged. *********, advised me if I ever needed a remote or it stop working to call customer service to have it ***laced. Which I just tried to do. I have to main cable box and three small black box with no remote to operate my receivers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.