Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Popeye's has 502 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforPopeye's

    Carry Out Food
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    124 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Shelly S

      1 star

      11/12/2024

      Waited a whole hour for two chicken sandwiches the manager ***** and sits on his fat tail this place is unbelievable every time I go here the wait time is always 20+ mins but yesterday was really terrible a hour for this is ridiculous seriously someone need to look into this location and hire new staff and management 7 people and the store was slow
    • Review from Craig B

      1 star

      11/11/2024

      This location has trash all over the parking lot and the food has gotten us sick more than once. They serve food that has not been maintained at a safe temperature and it appears people are not using gloves while handling food. A Health Inspector needs to check this location out as soon as possible. You can see and endless list of complaints and nothing is being done to correct the issues.
    • Review from Scott R

      1 star

      11/10/2024

      Horrible experience. Waited well over an hour for our food which was just ok once received. Have sent a complaint to popeyes however have received no response after three weeks.
    • Review from Angel S

      1 star

      11/08/2024

      ********************************** has the worst customer service ever! How do you order on an app and it says your food will be ready at a certain time and you get there and wait 30 mins extra and your food isnt done they dont acknowledge you and you dont get a refund and have to miss you lunch break and no money back. You cant even speak to a live representative! This is very unfair for a customer! -******
    • Review from Tiffany D

      1 star

      11/05/2024

      Send the health inspector! The stench of urine greets you as soon as you walk in. It's a very filthy establishment that should not be allowed to continue business. The kitchen is nasty and that's the only word that can be used to describe it. It looks like it has not been cleaned in weeks, the dining area was disgusting and the MANAGER was bagging food but comfortable scratching and putting her hands in dirty water in between fixing orders, not to mention no one handling food wears gloves or hair nets. This place needs to be shut down it epitomizes unsafe food handling.
    • Review from Kristy J

      1 star

      11/04/2024

      The location in *******, ** on *********** needs to be looked at!! Just ****** that location and look at the reviews!! I also had a horrible time!! My chicken was all breading no chicken!! They got my side wrong! I asked 3 times very nicely for butter and honey never got any! Took him 6 times to get my order right just from me ordering at the drive-thru and still got my order wrong and when I asked 3 times like hey can u please give me butter and hint and still didnt give it to me!! Why?? The owner is like ***** to this location and does not take care of this store and the issues!!
    • Review from Teria L

      1 star

      11/04/2024

      Need better management, they never answer the phone and the line is always out in the street
    • Review from Scott M

      1 star

      11/01/2024

      Terrible service, told to come in to order because of shift change. Every time I have came to this restaurant there is some issue. Also I find it weird how often it is cash only..
    • Review from Higinio M

      1 star

      10/29/2024

      My order was incomplete Denver tel.number is never answered.corporate headquarter useless Never gets back to you.Better business has over 293 complaints for this year. With mine it's ******** your time and money .order some where else
    • Review from Dominic L

      1 star

      10/25/2024

      HORRIBLE !!!! Pathetic !!! NO RESPONSE. The store RIPPED Me OFF. Manager is a FOOL

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.