Customer ReviewsforEquifax, Inc.

I submitted my disputes to Equifax stating I was a victim of identify theft and my request was ignored and they said the information will stay as is. They didnt even look into it further. This is so unfair. How can they have the information breached and not even look after us???

Waste of money, hard to cancel, terrible customer **********************, do not buy!

I sent certified documents to Equifax, these have apparently been lost. Equifax has been NO HELP at resolving the issue or attempting to resolve the issue. The documents sent have personal information. This company is horrible and it's a disgrace that when trying to update information it's impossible. DO BETTER!

Pleased with overall service provided by Equifax.Look forward on future credit monitoring services from your company.

Equifax will not remove accounts created resulting from identity theft. Instead they will place it in closed account as if the fraudulent account belongs to you. I have tried asking them to remove the fraudulent account but refuses, instead asking you to provide more personal data. ********** and Experian completely deleted the same fraudulent account from my record. I think Equifax is not worthy as a credit bureau, especially after they had been a victim of being compromised themselves. I consider them part of the problem and should not be trusted with anyone's personal data. Why would anyone trust them is beyond me. A rating of zero is not even worth giving.

If I could give them 0 stars I would. My identity was stolen and in one day someone applied for 8 credit cards and 2 car loans. I spent an entire day calling banks to get them cancelled. Called all the major credit bureaus to remove the hard inquiries, place a credit freeze, and report fraud. Called the *** to establish a pin and report fraud. And called the *** who said a criminal case cannot be opened because they were not successful. Guess which credit bureau is the only one that will not remove the hard inquiries? Equifax says I need to mail them a police report and an *** filed report, despite me telling them multiple times that the *** said they cannot because the fraudsters were not successful. Absolutely laughable that someone can steal my identity, commit fraud, and Equifax will let me take the fall for it unless I provide them with something I physically cannot obtain. Every other bureau had zero issue with me reporting these fraudulent applications and removing the hard inquiries. The moron on the phone even gave me attitude and talked over me, eventually yelling at me that it isnt his problem because thats their policy. Glad I made him repeat his name so I could give him a horrible review after the call ended. Equifax is a scam, credit is a scam, capitalism is a scam.

Equifax is not allowing me to access my account. Very unprofessional agent, floor supervisor, and consumer relations department. No-one is pulling calls or addressing my complaint. The error message is telling me to call and I call and noone helps me. I can not access my info

most horrible policies AND MANAGEMENT SHEEP and experience in my life and not cAUSE BY ME. JUMP THROUGH 7 ****** AND 4 FORMS, ATTACH ************ INTO A TUCK AND ROLL INTO A FLAMINGO ON 1 LEG AND WE WILL UPDATE YOUR FILE.Just a s***** run organization with too many pretentious workers.

The first ****** (a male ) didnt call me back even though he had my number- when we got cut off . He also told me I could cancel the service but did not tell me I had to do it in 24 hours !Then I spoke to a young lady and she wouldnt put a supervisor on the phone when I asked to speak to one. I only wish I had asked for the Employee ID numbers

The information on my credit report is entirely wrong. My current address is from 9 years ago, the previous address is from 21 years ago, a place i lived for 1 year. My current employment is a place i left in 2016.I have been in a feud with Bell Canada but on my credit report it says ******.I also just realized they have been charging my bank account just over $28 per month for 7 months. I have no account with them. I requested a report, for myself, and paid $5.59 for it. I did not request a membership, did not sign up for an ********** seems i will be paying it for the rest of my life as i have been unable to cancel it or have it refunded.What in Gods name is allowing this company to get away with this? I am a victim of fraud and after reading several reviews and complaints, i can see several thousand other people are also.