ComplaintsforLetters Greek Apparel, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
After ordering the Four Hands Tilda buffet on this website, I was told it would ship in a week. It's been over a month and all I have received is a notification that it shipped, but the tracking number is for **** (which I have never seen for large deliveries like this), and when you click on the tracking info it says "label created, not shipped". Requests for clarification have gone unanswered. I have emailed the customer service email many times and called and left messages. It is my belief that this is not a legitimate organization based on this.Business response
11/09/2022
The image is not an order from our site. This business has been closed for 2 years.Customer response
11/10/2022
Complaint: 18381099
I am rejecting this response because:Someone owns this website. They charged my card and took my money. If the original business owners have shut down this site, then someone needs to bring action against this company who is clearly stealing people's money.
Sincerely,
*********************************Business response
11/10/2022
The receipt you attached was for furniture. We use to sell black greek apparel for the divine nine.
are you sure you contacted the right company?
Customer response
11/10/2022
Complaint: 18381099
I am rejecting this response because:I think BBB reached out to the wrong company??? The company is Homist Brands:
email - **************************************
phone - **************
Address - ************************************************************** 30303This is according to the website. Not sure why they are reaching out to a Greek apparel company...
Sincerely,
*********************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.