ComplaintsforABC Loan
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Complaint Details
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Initial Complaint
12/27/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
On *****, a payment of $105.00 was made to ABC loans for my vehicle. After each payment, a code must be sent to the vehicles embedded gps system so that the car can be utilized. The code to reset my vehicle was not sent as promised. I was able to send a one time code to the vehicle but it was temporary and only lasted for 24 hours. The business was not open on Monday, ***** to discuss the matter and did not send out any additional notifications other than a posted sign on the door. I was out of town due for the holiday weekend, making this very inconvenient for myself and my family.Business response
12/27/2022
Due to legal and privacy laws, we are not at liberty to release any information in regards to this customer or their account. Mr. *******, please feel free to contact our office to discuss your account.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.