ComplaintsforRMG
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I do not have a contract with this collection agency. They have not sent me original contract with my signature and have not showed me proof they can collect on the debtBusiness response
10/30/2024
*********** ********* ********** ***** referred an account for collection follow up on **** ******** on 10/20/21 to Receivable Management Group, Inc. (RMG). On the same day as referral, RMG mailed correspondence containing the required disclosure under 1692g (a) to **** ******** at **** *** **** **** ** ********* ** ****** Additional correspondences were mailed on 11/27/21 AND 2/18/22. None of the correspondences were returned and were therefore considered delivered. RMG received a certified letter of dispute on 5/28/24. On the same day as receiving the certified letter of dispute, RMG mailed the required verification information to **** ******** at **** *** **** **** ** ********* ** ****** The verification was not returned and was therefore considered delivered.Initial Complaint
07/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with {{{{Original Creditor}}}, I do not have a contract with {{Creditor}}, they did not provide me with the original contract as i requested *** *** *** (Original Creditor: ******** ********* *********** Opened On - *****/2019, Account Number - *******Business response
07/17/2024
******** ********* *********** ***** referred an account for collection follow up on ******* ******** to Receivable Management Group, Inc.(RMG) * ****/19. On the same day as referral, RMG mailed correspondence containing the required disclosures under 1692g (a) to ******* ******** at 1*** ****** **** ********** ** ****** The correspondence was not returned and was therefore considered delivered. Another correspondence was mailed on *****/19. That correspondence was returned with an address correction. A new correspondence was mailed to ******* ******** at **** ********* ** ********** ** ******The correspondence was not returned and was therefore considered delivered.
*** mailed notices on ****18 and ****/18. The notices were mailed to ******* ******** at **** ***** ****** ***d ********** ** ****** The notices were returned and were therefore considered delivered.
Initial Complaint
11/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
1. RMG contacted me about payment for a bill that has been paid 2. I do not owe this bill 3. Medicaid paid this bill in full 4. Company should remove me from their list 5. Company should seek the Paid in Full bill from ******** ********* ***********Business response
12/05/2023
Our offices are in receipt of your dispute and request for verification pursuant to 15 U.S.C. 1692g of the Fair Debt Collection Practices Act. Please be advised we have reviewed your dispute and concluded your account is settled in full. Therefore, we have ceased collection of this account.Tell us why here...Initial Complaint
10/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am not liable for this debt with original creditor ********* ********** ** ***** *******. I do not have a contract with Receivable Management Group, they did not provide me with the original contract as I requested.Business response
10/21/2023
Our offices are in receipt of your letter of dispute and request for verification pursuant to ** ****** ***** *** ** *** **** **** ********** ********* ****. Please be advised we have contacted our client, ********* ********** ** ***** ******* in an effort to provide you with the verification you requested. However, our client has been unable to verify the debt as requested. Therefore, we have ceased collection of this account and have returned the account to our client.
Tell us why here...Customer response
10/24/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
10/31/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with (ORIGINAL CREDITOR: ****************************) and I do not have a contract with (RECEIVABLE MANAGEMENT GROUP) plus they did not provide me with the original application like I asked. Account No: ****** Amount Disputed: $57 MY PURPOSE OF THIS COMPLAINT ISN'T TO GET THIS ACCOUNTS VALIDATED, THE PURPOSE OF THIS COMPLAINT IS TO ENSURE THAT THE ACCOUNTS WILL BE PERMANENTLY REMOVED FROM MY CREDIT REPORT AND TO BE PAID FROM THIS COMPANY FOR THEM VIOLATING MY CONSUMER RIGHTS (****).Business response
12/13/2022
Business Response /* (1000, 16, 2022/11/29) */ ******************************, (***) referred an account for collection follow up on ***** ***** to Receivable Management Group, Inc (RMG) on *******. On the same day as referral, RMG mailed correspondence containing the required disclosures under 1692g (a) to ***** ***** at ***************************************. An additional correspondence was mailed on *******. Neither of the correspondences were returned and were therefore considered delivered. *** mailed a notice to ***** ***** at **************************************************. The notice was not returned and was therefore considered delivered. RMG received a letter of dispute from ***** ***** on *******. On the same day as receipt of the letter of dispute, RMG, Mailed the required account information as per the Fair Debt Collection Practices Act to ***** ***** at ***************************************. The account information was not returned and was therefore considered delivered,Initial Complaint
10/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
The FDCPA 15 U.S.C. § 809. Validation of debts (15 USC 1692g) subsection (b) I am not liable for this debt with RECEIVABLE MGMT GROUP and I do not have a contract with RECEIVABLE MGMT GROUP plus they did not provide me with the original application like I asked.I DEMAND this completely removed from my account because I did not open this account and have no knowledge of it. I have no supporting documents to upload because I don't know anything about this.Thank you so much for your prompt attention to this matter. Amount Disputed:$234.00Business response
11/11/2022
Business Response /* (1000, 8, 2022/11/01) */ ****************** ********** (***) referred an account for collection follow up on ******** ******** to Receivable Management Group, Inc. (RMG) on ********* On the same day as referral, RMG, mailed correspondence containing the required disclosures under 1692g (a) to. ******** ******** at ******************************** Additional correspondences were mailed on ******** and ******. None of the correspondences were returned and were therefore considered delivered. *** mailed a notice on *******, to ******** ******** at ******************************** The notice was not returned and was therefore considered delivered. ******** ******** has never contacted *** OR RMG concerning the debt.Initial Complaint
08/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ********* ********* ************ and I do not have a contract with (Receivable Management Group) plus they did not provide me with the original application like I asked. Account No: ****** Amount Disputed: $119 MY PURPOSE OF THIS COMPLAINT ISN'T TO GET THIS ACCOUNTS VALIDATED, THE PURPOSE OF THIS COMPLAINT IS TO ENSURE THAT THE ACCOUNTS WILL BE PERMANENTLY REMOVED FROM MY CREDIT REPORT AND TO BE PAID FROM THIS COMPANY FOR THEM VIOLATING MY CONSUMER RIGHTS (FCRA).Business response
09/09/2022
Business Response /* (1000, 8, 2022/08/30) */ ************************************ referred an account for collection follow up on ******** ***** to Receivable Management Group, Inc. (RMG) on *******. On the same day as referral, RMG, mailed correspondence containing the required disclosures under 1692g (a) to ******** ***** at *************************************** Additional correspondences were mailed to the same address on ******* and *******. None of the correspondences were returned and were therefore considered delivered. ARC mailed a notice to ******** ***** at ****************************************************. The notice was not returned and was therefore considered delivered. RMG received a letter of dispute from ******** ***** on********. On the same day as receipt of the dispute, RMG mailed the correct validation information, as required by the Fair Debt Collections Practices Act, to ******** ***** at a corrected address of *********************************** The correspondence was not returned and was therefore considered delivered,Initial Complaint
08/10/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The FDCPA 15 U.S.C. § 809. Validation of debts (15 USC 1692g) subsection (b)Business response
09/09/2022
Business Response /* (1000, 8, 2022/08/24) */ Our offices are in receipt of your dispute and request for verification pursuant to 15 U.S.C. 1692g (a) of the Fair Debt Collection Practices Act. Please be advised we have contacted our client, ******** ********* *********** , in an effort to provide you with the verification you requested. However, our client has been unable to verify the debt as requested. Therefore, we have ceased collection of this account and have returned the account to our client. Additionally, we have requested the account be deleted from any consumer reporting agency files to which we have submitted information. Consumer reporting agencies may take up to 30 days or longer to update consumer reports and this is beyond our control.Initial Complaint
06/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for this debt with ****************** and I do not have a contract with *********** plus they did not provide me with the original application like I asked. ***************** Amount Disputed:$114.00Business response
08/19/2022
Business Response /* (1000, 8, 2022/07/16) */ This account has been closed and returned to the original creditor and has been coded to be deleted from ***********.Initial Complaint
05/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
I noticed a collection account that appeared on my credit report in *** 2022 for the amount of $82. I paid this amount via that online system on *** ****. The item was never removed from the credit report. I attempted twice to have the item removed. I noticed that after my payment, the amount of the collections increased from $82 to $102 on *** ****. I have disputed this item multiple times but this company is still saying I owe the money despite having proof of payment.Business response
08/19/2022
Business Response /* (1000, 5, 2022/05/27) */ ***************** did pay a payment in the amount of $81.82 on *******. That payment was for a date of service on *******. ***************** has another account in the amount of $102.00 for the date of service ******. Both accounts are for**************************************. Consumer Response /* (3000, 7, 2022/05/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) There was only one collection account listed for payment. That is why it was paid. I have no idea what the new charge is for. This company did not respond until I contacted the BBB. If they send me a detail of the charges, I will pay the account if is it valid. I find it hard to believe that after one collection account is paid the SAME collection from the SAME company appears the next day.
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Customer Complaints Summary
21 total complaints in the last 3 years.
6 complaints closed in the last 12 months.