ComplaintsforAtlanta Stonemasters
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Complaint Details
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Initial Complaint
03/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Subpar work on my outdoor counters (rest of the work was good) - we sued them. Settlement agreed to by them... and entered into court. I was nice to offer a payment plan. First payment due and... nothing. I sent him a text and **** said "I forgot..." I offered to work out an alternative plan... pay weekly till it is paid off. His response, "I cannot legally require that." Well, legally, I was required to get a payment on March 1, 2024. I was being nice. I am currently looking at all legal recourse as I do not expect that he will ever honor this legal judgement filed with Henry County.Business response
03/28/2024
Even though you did receive a payment yesterday.Customer response
03/28/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Prior to my submission, no payments were made. As of yesterday, payments have started. At this point I withdraw my complaint.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.