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          Terry Cullen Southlake Chevrolet has 1 locations, listed below.

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            Business ProfileTerry Cullen Southlake Chevrolet

            New Car Dealers

            Contact Information

            1250 Battlecreek Rd

            Jonesboro, GA 30236

            Visit Website
            (678) 369-7346

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1250 Battlecreek Rd, Jonesboro, GA 30236
            BBB File Opened:
            1/1/1998
            Years in Business:
            34
            Business Started:
            11/15/1990
            Business Incorporated:
            1/15/1990
            Type of Entity:
            Corporation
            Alternate Business Name
            • Terry Cullen Chevrolet
            Business Management
            • Mr. Terry Cullen, President
            Contact Information

            Principal

            • Mr. Terry Cullen, President

            Customer Contact

            • Mr. Terry Cullen, President
            Additional Contact Information

            Fax Numbers

            • (770) 968-3556
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We took our truck to Terry Cullen Chevrolet at Southlake in ******, **. The check engine light was on and the truck was skipping. They took the truck in on 7/30/24 and ******* ***** the technician was more concerned about a warranty than diagnosing the issue. I felt it was racially motivated becasue I felt like he thought we could not pay. The truck has a warranty and extended warranty 2021 ***** Silverado 1500. The truck was released on 9/16. The truck has the same problem and the check engine light is still on. Truck was returned on 9/17 and released on 9/26. Check engine light is on and truck same thing. I called *** the manager who lied and said he would personally test drive in when we brought it back on 9/16 by he did not even acknowledge my husband. ******* appers to be incompetent in resolving the issue but he did file the claim and get paid for a job that he had not done. the claim was for $1300.00 and now we have to take it to another dealership to ge the issue resolved. A formal complant was filed with Corporate-**** who advised me to take it somewhere else.
            Read More
            Read 12 More Complaints

            Customer Reviews

            9 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Angelia T

            04/28/2024

            At one point they were number one until I had my car serviced and the mechanic added some type of glue which turned into rubber as I was told. He added to much of it which got in my engine causing me to have to get a new engine or another car. I will never purchase another ***** especially knowing they dont work on there cars after so many miles. ***** sounds insane to me. I called spoke with I believe her name is ******. But she wasnt much help trying go to tell me something different. I know what work was done on my car and still have the receipt.

            Terry Cullen Southlake Chevrolet Response

            05/10/2024

            Hi ************ - I will be having our service manager reach out to you to understand more about your problem. You had your oil pan replaced which requires RTV sealant, but that would not cause an issue 2 years and ****** miles later. If that RTV had caused a problem, it would have been almost immediately. Thanks, **** Cullen 
            Read 8 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

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