ComplaintsforThe 5 Spot Cafe
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Complaint Details
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Initial Complaint
05/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 05/06/2023 I went to The 5 spot cafe with my friend and our kids total of 6 people including my 5Lbs dog. As we were entering the restaurant the owner is at the door and once he sees my dog automatically says our patio is not open today I ask patio for my dog?! he says yes and i tell him shes a service dog an proceed to show him my certificate which I have on my phone he tells me no I cant take it I need a physical certificate with all your information and proceeds to tell me I need to leave the restaurant. I had been there before with my dog and he (owner) did give me a hard time but one of the waitress sat ** down. This guy (owner) is very nasty I could say racist and discriminates. Even my 10 year old feels discriminated by him and asked me to never take her there again. Please take action because I believe this is very discriminatory against people with service dogs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.