ComplaintsforPsych Atlanta
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am so disappointed. I have been with this practice over a decade. I started a long time ago seeing ************** who is a very caring person and have been passed around a few times and landed with ********. My husband is late stage 4 prostate cancer and undergoing palliative chemotherapy. I am a wreck. I don't deny it. I've missed 3 appointments with ********. I don't know why, I just lose focus and forget what I am supposed to be doing. Over the years I have never missed appointments, but the last few months have been overwhelming. Today I received a letter in the mail that ******** was discharging me from care because of missed appointments. People can be so cruel. The absolute worst time of my life and the person that is supposed to be helping me dismisses me from care for signs of the amount of stress I am under. She has totally disregarded the years that this was not a problem for me. I am heartbroken. Please do not trust ******** to help you through a crisis. She will leave you stranded without care or prescription medication if you inconvenience her. Instead of taking note that I am having unusual trouble with time management and trying to help me she just discharges me from care. I would like another provider to pick up my case so I can get my medication
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.