Business ProfileforSnappy Electric, Plumbing, Heating, & Air

On the one hand, the technician met our needs, namely, the installation of a ceiling fan and an electrical outlet. Were we happy with the quality of the work? Yes.On the other hand, we felt like we were overcharged. We were thinking perhaps $300 to $400, but it cost $924 to get the job done, and that was with a "discount" received after signing up for their maintenance agreement at $35 a month. The technician said that we had to agree to a minimum of three months, but when I called to cancel after the three month period, was told that it's actually a six month minimum and that it says that in the mouse-print agreement we signedsilly me for not reading it and taking the word of the technician. Also, the technician tried to squeeze another $500 out of us by claiming that our circuit box needed to be grounded when, in fact, it is grounded, as evidenced by the copper wire going into the box. What was really annoying is that the office "could not" give us at least a ball-park estimate for the job in advance. Instead, we would have to pay the tech $59 for the estimate when he arrived at the job site, but it's waived if you get the job done. Obviously, we agreed to the terms, but were desperate at the time. However, in retrospect, we would have paid the $59 and gotten another estimate. So, buyer beware!