45 Customer Reviews
Review from Emilee P
1 star11/07/2024
I have been waiting for a refund since May. This is ridiculous they dont answer calls or return voicemails.Review from Christopher D
1 star11/06/2024
I would stay far away from this so called warranty company. Spend over 3 grand on the policy and my claims where submitted and everything got denied. Tell your friends and family to not buy thier policy!!Review from Mike S
1 star10/09/2024
I would not recommend this warranty company. We have been trying for over 8 months to get someone to mail us our overpayment for the portion of unused warranty. Every time we call, we just get a run around. I have requested that a manager reach out to me to try and resolve, and still no one has contacted me. They do not honor the contract we signed, so our next step is reaching out to our attorney.**** *****
GWC Warranty Response
10/10/2024
Good afternoon-
Thank you for forwarding this review to GWC Warranty. *** will contact the contract holder directly to address this matter.
Thank you,GWC Warranty
Review from Dan G.
1 star09/21/2024
Beware of this company! They give a large list of items they cover in the warranty agreement, but when it comes time to pay, hardly any of the items qualify. My car had a cam carrier leak, and that didn't qualify. There was a cooling system leak, but that didn't qualify. The front axle boots were torn with grease leaking out, but that didn't qualify. What qualifies, in reality, is hardly anything! I paid over a thousand dollars for nothing. Beware of this company!GWC Warranty Response
09/23/2024
Good afternoon-
Thank you for forwarding this review to GWC Warranty. GWC will contact the contract holder directly to address this matter.
Thank you,GWC Warranty Claims Department
Review from Andrew K
5 stars07/20/2024
I'm just here to say the loudest voices in the room are always the angry minority. I kept immaculate service records and receipts, and GWC has NEVER denied any of my claims. Thanks GWC.GWC Warranty Response
07/23/2024
Good morning!
We very much appreciate your kind words! It's been a pleasure to assist in having your vehicle repaired and are very grateful you chose GWC Warranty as your *************** Contract provider.
Thank you again!
GWC Warranty
Review from Disgruntled G
1 star07/15/2024
This product is a rip off! It deserves less than a zero. DO NOT PURCHASE. We purchased this product a year ago with a third family vehicle mostly driven by our child in college. 1. They refused our to pay out the first time we tried to use it.2. We went online and found out we could cancel the policy and get a pro rata amount credited to our auto loan. We had 36 months and 15k miles left on our warranty and GWC would only credit our account for $540 (on a policy we paid $2,800 for a year ago)!Do not waste your money on this product. The $2,800 WE PAID GWC IS MORE THAN THE WORK PERFORMED ON THE **** If we had kept our $2,800 we would have been better off.NEVER AGAIN!!GWC Warranty Response
07/17/2024
Good afternoon-
Thank you for forwarding this review to GWC Warranty. GWC will contact the contract holder directly to address this matter.
Thank you,GWC Warranty
Review from Michael A
1 star07/09/2024
Will never buy again. They keep asking for more and more records to approve my claim. I went a week without my truck, had to pay diagnostic costs out of my own cost to get my truck back. Im never buying an extended warranty ever again, and would certainly never use this company ever again. Ill be fixing my truck myself.GWC Warranty Response
07/12/2024
Good afternoon-
Thank you for forwarding this complaint to GWC Warranty. GWC will contact the contract holder directly to address this matter.
Thank you,GWC Warranty Claims Department
Review from Mykal G
1 star04/24/2024
It has been 6 months and counting waiting on the warranty check to be sent to dealership and each time I was told the check was in the mail. Still have not receivedGWC Warranty Response
04/25/2024
Good afternoon-
Thank you for forwarding this review to GWC Warranty. *** will contact the contract holder directly to address this matter.
Thank you,GWC Warranty
Review from Brennan M
1 star04/02/2024
I purchased the ultra plan which is suppose to be good. Not so. Truck needs a new transmission and warranty wants to put a no name brand in my ***** truck. I have ****** miles and the warranty on there transmission will be until I hit ****** miles which will take me 2 weeks to do. And also the mechanic shop called to tell me that they will not pay there hourly rate so I will owe $430. Warranty told me I'd I want the gm transmission I would have to pay the difference of $2700. Yeah ok!!!! The gm transmission coles with a 3 year ******* mile warranty. It can be just me that thinks this is not right and pretty much I consider this to be a scam. This isn't American at all.GWC Warranty Response
04/03/2024
Good afternoon-
Thank you for forwarding this review to GWC Warranty. GWC will contact the contract holder directly to address this matter.
Thank you,GWC Warranty Claims Department
Review from Mike H
1 star02/16/2024
Worst company ever. I paid **** for policy and when a lifter went bad and damaged the motor they played games and jerked me and the shop owner around for months. Never paid a dime of the **** to fix it. Never use them it's a scam.GWC Warranty Response
02/19/2024
Good afternoon-Thank you for forwarding this complaint to GWC Warranty. *** will contact the contract holder directly to address this matter. Thank you,*** *****************
Customer Review Rating
Average of 45 Customer Reviews
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