ComplaintsforSoftpath System, LLC

• Initial Complaint

  01/22/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  This company is using multiple phone numbers and people to harass me at all hours of the day and early morning even on holidays. *** asked them to stop each time and block the number. They still get around the blocked number. Nothing stops them. It interfers with my current job and personal life as my ringer needs to stay on. I would never work for such a company and its a huge waste of their time harassing someone who is not interested.

  Business response

  01/26/2024

  Dear *****,
  
  I apologize for the inconvenience. I have had our IT team make sure you have been removed from the database. We staff for many different clients, but have multiple clients in some of the same fields, so multiple recruiters may run across your resume looking for people with similar experience, so unfortunately this can sometimes happen. We do request they update our system when someone has requested to not be contacted, so as to not have multiple contacts on the same person. Again, sorry for the inconvenience and we wish you the best in your job search!
  
  Sincerely,
  
  Softpath HR 

• Initial Complaint

  01/15/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  This company is running employment scams. They have repeatedly called me uninvited to offer me jobs without my approval of contacting them to ask for them to reach out to me. In two cases now, they were jobs I also found on LinkedIn, and they were no longer being offered by those employers. This group runs a typical scam, where they harvest contacts from job seekers, then offer them fake jobs, and later on ask for fees and other payments, only to run away with your money. At the very least, they need to stop contacting me, but they pay BBB money to keep a high rating, even though they are scammers. Shameful for them. Shameful for the BBB to support this predatory behaviour.

  Business response

  01/22/2024

  Dear ******,
  
  Softpath System, LLC has been in the staffing business for 24 years. We have helped thousands of people over the years find jobs, and we are proud of what we do. We dont ask for any fees from an applicant, so not sure where you are getting that. We source for candidates for our jobs, as well as take applications. If you are currently, or in the past, have been active on job boards your profile may pop ** in searches. Per your request I will go ahead and have our team remove you from our database. We wish you the best in your job search!
  
  Sincerely,
  
  Softpath HR

• Initial Complaint

  11/09/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I am constantly contacted by you about job opportunities. I tell the person to take me off the list but I'm still getting constantly calls. It needs to stop.8

  Business response

  11/13/2023

  Hi ****,

  Softpath is a staffing company that has been around since ****. We are very passionate about helping people find their next job. Like many companies we rely on technology for certain aspects of our business, and while we have protocols to ensure people are not contacted multiple times it can occur, and we are sorry for the inconvenience. We have removed you from our database so no further contact occurs. We wish you the best in your job search!

  Sincerely,

  Softpath HR

• Initial Complaint

  11/08/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  Multiple dates 11/6, 11/7, 11/8 are the most recent. This company is spamming several times a day with phone calls, texts and email, by people with thick unintelligible Indian (subcontinent) accent. They call about employment opportunities and are relentless. They do not have my permission to contact me. I have told them to cease and desist. They are an annoyance and are spammers. I want them to take me off their contact list at once. Or I am contacting the *** and State of Georgia **************************

  Business response

  11/27/2023

  Hi *******,

  We are sorry to hear of the issue you are having. I have had our IT department remove you from our database. Softpath has been in the staffing business since ****, and we enjoy helping people find jobs. We have steps in place to avoid multiple contacts, but sometimes the system does not work as it should. I have shared your comments on our team with our management staff, and we will work to improve the system to ensure the error does not occur again. We wish you the best in your job search.

  Sincerely,

  Softpath HR

  Customer response

  11/28/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as your c*** company keeps it's word.   If I receive another contact from any of your companies, I will immediately contact your state Attorney General who will inspect your business practices and may shut you down.  However you lie as evidenced by all the different contacts that I heard from in your company.  You are just a gigolo ************** that routinely handles data inappropriately.  Charges can be filed against you for that.  
  
   
  
  *****************************

• Initial Complaint

  10/30/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I have previously applied for a travel contract with this company months ago. Since then, I constantly have text/calls from this company and I keep asking them to stop contacting me. At this point this company is harassing me with their continuous calls/messages. Everytime I ask them to stop, they tell me they are updating the system and I will not receive anymore contact from them, but they still do not stop. No one will lead me to a supervisor to speak to about the situation.

  Business response

  10/31/2023

  Hi ******,
  
  We are sorry to hear about this issue and appreciate you bringing it to our attention. Softpath has been around for 24 years, and we are passionate about helping people find their next job, and want to make sure everyone has a good experience when interacting with our team. We have looked into what occurred here, and it was a system error on our part. We apologize for that, and I partnered with our IT team and they have already fixed it. You should not have any contact from us going forward, and we wish you the best in your job search.
  
  Sincerely,
  
  Softpath HR

  Customer response

  10/31/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  10/03/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have told them many times to stop contacting me but they call at random hours of the week and during my job then they send me texts and emails

  Business response

  10/11/2023

  We are sorry you were facing unwanted contacts from **************************** However, if you take a look at our profile we are Softpath System, LLC. We are a staffing company too, but not the one you are trying to write to. The document you shared with all the contacts shows a job called General Labor Blaster, which is not a job we have ever even worked on. Again, sorry you are having issues with **************************** but that is not us.

• Initial Complaint

  02/03/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I get multiple calls and e-mails from this company. I have asked they they dont contact me over the phone and in emails. I get calls and emails once a day. Its becoming harassment.

  Business response

  02/21/2022

  Her request is for no further contact from the business, and I have had our IT team remove her from the database.  If you need any further information just let me know

  Customer response

  02/21/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** Driver

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩