ComplaintsforCarMax
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Complaint Details
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Initial Complaint
05/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have reached out to the 3 credit bureaus and CARMAX AUTO FINANCE to update my late payment from my credit file but it seems that there was no action nor response to my previous complaint. I am reaching out to seek assistance to have CARMAX AUTO FINANCE update and remove the payment status.Initial Complaint
02/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not aware of this account. I have reached out to 3 Credit Bureaus and CARMAX AUTO FINANCE to have this account removed from my file and they are always saying the same excuse, which is no longer acceptable. I have filed this as an outcome of Identity Theft. Regardless of all actions done on my end, there was no action from 3 Credit Bureaus. Thus, I am reaching out to seek assistance to have CARMAX AUTO FINANCE confirm that I have no account with them and that the 3 Credit Bureaus can simply remove it from my credit report.
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Customer Complaints Summary
2,312 total complaints in the last 3 years.
728 complaints closed in the last 12 months.