ComplaintsforSlim Plus Keto Gummies
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Complaint Details
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Initial Complaint
11/21/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I bought keto gummies over a year ago. Paid outright for them on **. They are now calling me demanding I pay $250 to cancel subscription or they'll send me to collections. When I ask what the last 4 of the ** was on file, they tell me they don't keep that info. If I don't pay and cancel today I will continue to incur charges and this will go to the 3 major credit bureaus as a hit on my credit. How do I prevent this?Initial Complaint
11/20/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
This business claimed to provide one bottle but sent 6 and is saying I need to pay for all of them. Just like all other reportsInitial Complaint
11/15/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I purchased this product 1 year ago. The last few days I have been getting calls from the billing department of slim plus keto asking for payment of $256.00. The company is no longer in business and would like to make an official BBB complaint. How do I stop these harassing phone calls. They will not send me an invoice or any documentation of the fee I owe. Suggestions, please.Initial Complaint
11/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought this product not on a subscription based process. However they called & threatened me today saying I owe them $240 for a product I tried to return to them over a year ago. They continue to call & threaten me. Its harassment!Initial Complaint
10/29/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I just received a call from SLIM PLUS KETO saying they are trying to get payment from a transaction in July, but when I asked for the last 4 digits of the credit card (I do everything thru ******), they said my payment info was encrypted and then hung up on me. I know that I tried to cancel but their delivery system has no information as to customer service, cancelling or reordering. I did not put myself on an auto delivery as they said I did. The fact that they hung up on me when I asked for details is suspect. I asked what the name of the company was so that I could track my payments and to please send me an invoice in writing. Entering 0 on amount because I'm not sure what they're asking!Initial Complaint
01/31/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Date of transaction was December 26, 2023.There is no timeframe of money back guarantee anywhere on their website. Requested refund for unopened product but said that the money back was 30 days.Automatically signed me up for a monthly shipment even though first shipment was for 4 months supply. Was willing to send back unopened product minus the cost of shipping. They tried to get me to take the next shipment and take $40 off. When I said no, they offered $60 off.Initial Complaint
01/17/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I tried to cancel this before it went through, and I thought it did and the original amount was in the $50.00 dollar range not $239.99. I would never order this product for for this dollar amount ever! Not only was I charged I never got a e-mail showing a receipt of the product. Now unfortunately it was delivered without a return address and only a PO Box, no phone number for any returns. I had to cancel my debit card and so I would have to get a check from this company if I can ever get a refund.Therefore I am unable to submit any documentation regarding the purchase, only a picture of the product I received in the mail.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Norcross, GA 30091
Customer Complaints Summary
7 total complaints in the last 3 years.
7 complaints closed in the last 12 months.