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Find a Location

Castillo Handyman Services has 1 locations, listed below.

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    Business ProfileforCastillo Handyman Services

    Handyman

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Ringgold, GA 30736-2137
    BBB File Opened:
    5/6/2022
    Years in Business:
    3
    Business Started:
    1/21/2021
    Business Started Locally:
    1/21/2021
    Business Management
    • Nicholas Castillo, Owner
    Contact Information

    Customer Contact

    • Nicholas Castillo, Owner

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Chris S

    1 star

    03/27/2024

    On December 30th, 2023, I engaged in discussions with Mr. Nick Castillo, a general contractor, regarding home renovation services via a Facebook networking group. Mr. Castillo was recommended as a reputable contractor, prompting further consultation and an onsite assessment of the projects in question. On January 17th, 2024, contractual agreements were formalized, delineating the scope of work for kitchen, bathroom, and porch renovations. The contractual terms established a barter arrangement, with me providing digital marketing services in exchange for Mr. Castillo's contracting expertise. Despite assurances and intermittent progress updates, the project's completion was continually deferred, prompting a final deadline of March 17th, 2024. However, substantial discrepancies in invoicing and actual work completed surfaced, necessitating a comprehensive review of expenses. Upon scrutiny, it was discovered that overcharges totaling $1,700 were levied for items not received or beyond the agreed-upon scope of work. On March 22nd, 2024, I communicated these discrepancies to Mr. Castillo, prompting an adjustment of the invoice to reflect the true costs incurred. However, Mr. Castillo persisted in demanding full payment without providing a detailed breakdown of charges. In light of unresolved financial discrepancies and Mr. Castillo's failure to address concerns transparently, I refrained from remitting further payments until a satisfactory resolution was achieved. Regrettably, Mr. Castillo's subsequent actions, including public defamation of my business on social media platforms, have exacerbated the situation, warranting legal intervention to resolve this dispute amicably and equitably.

    Castillo Handyman Services Response

    03/27/2024

    Listen up ****, owner of ******** marketing in Chanttanooga. You stole several thousands of dollars from my company. If I get one more email from you, text, or hear of anymore harassment I will file a restraining order against you for harassment. I have several people seeing what you are doing! Tell the whole world how you are a pos that had work done on your house and had no money you broke fool. Your full of lies and have some nerve leaving a review when the trade never happened and you stole 8,476$ from my company. You are a complete dead beat and a waist of Oxegyn! I have several witnesses that can vouch you stole from my company, including my secretary!

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