ComplaintsforFetch
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Ive uploaded my receipt for qualified purchases . Lately, I have not been getting the points they Im qualified for. Most recently is the dove purchases ***** for $15 purchase . I submitted a ticket for fetch to correct the changes and it has not been done yetBusiness response
04/26/2023
They have reported the wrong Fetch. This is Fetch Truck Rental.Initial Complaint
05/03/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I rented a van that had roaches inside and the ********* really bad when u reached ***** mph. The brakes were not in the best condition. I sent videos with proof of roaches in the van . I refused to drive and made the pick up van. I lost money because we had a 2 day event. I was told I would get my money back. I was informed after review the van was clean and no mechanical problems. I am unable to load videos but I can provide through email.Business response
05/06/2022
Customer was given a full refund of $113.85 on 5/4/22.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.