ComplaintsforThe Rising Phoenix Group, LLC
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Transaction date: Mar 23rd, 2023.Amount Paid: $2000 Commitment: In his own words ******************* - CEO "I'm pretty confident that pretty much no one uses the ddistillers I usually work with. They aren't big. Make small batches seasonally - sometimes""No. These (essential oils) are each coming from individual small scale distillers I know""Contrasted against companies like **** which are actually selling big european company oils. Pretty much everyone when they try my stuff- thinking I'm just reselling **** or some other company's products - realize after trying my stuff just how different and much better it is from all ************************ out there.""The quality is in the top 1-3% that is reserved for perfumery use - and the production is often from small artisan operations"Dispute Nature: Misleading and Misrepresenting the essential oils he attempted to sell me. I engaged the business and I claimed they are reselling commercial products from ************************* and the attempt to resell product from ***************************** . He mislead me to believe that the products I was receiving was exclusive and "Artisanal" only to find out they're generic ***************. Resolution: Business refused to settle after discussion. I attempted to call in a middleman to resolve this, Rising Phoenix offered the following resolution Rising Phoenix Begin Quote: "- 75% of Value / 25% Restocking Fee Account/Order/Tracking: There is none as I paid the business directly outside a payment processor. There is also no tracking as he has not shipped any products.- In Writing - that he will not post publicly, talk about this to anyone else, and that he will drop the case and will not reopen it. If I find out he's causing more problems or spreading rumors about me, that opens him up to defamation and litigation.- Written confirmation from the ************************ that the case has been dropped - Copy of the email from The Perfumery" End Quote
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.