Customer ReviewsforClark Brothers Roofing & Construction, LLC

So I had storm damage on my roof...called Clark Brothers to inspect..they said needs to be replaced..got in touch with insurance ..and they said the same thing..had the roof replaced end of september. 2023 ...early spring , when all the trees are starting to bud/leaf out ...went up in the semi finished attic...had all kinds of leaf seeds/ flower petals /tree leaf debris all over the carpeting on the floor...took pictures and contacted Clark Brothers and told about the problem...he set up an appointment..never showed...I called again..he set up another appointment...again never showed.. on the third call he tells me well we have 2 options..1st ..we can add a screen cover over the ridge vent to stop the debris from getting in but I would need to buy it ..well I"m not going to have a screen covering up on my roof cap..then 2nd option...we"ll come and squirt a caulk / putty stuff on the roof vent gaps...and that should stop the debris from getting in...well again I"m not going to have some putty /caulk stuff squirted on the roof shingles ...that wont last..and I"ll be needing to remove the old dried out stuff and replace it again and again..sounds like just a quick fix..that wont work either..so I called the owner , left a message on voice mail..few days later I get a call from someone else ...he sets up an appointment...when he shows up to look..we go in the attic and view all the debris...then he says we need to look on the roof...he didnt even bring a latter..we used mine ...were up on the roof..and he says the same thing as the first guy said..screen or caulk/putty..its like this kid was told just what to say.. I"ve not heard from the owner ***** of Clark Brothers ..its obvious that once they do a job...they wont correct a problem when their is one...I"ve been in my home for 27 years..never had any leaf debris in my attic until Clark Brothers did a roof job...sorry I had them do the roof project...*************************** ,,woodstock Ga

*****, I apologize for the oversight in missing an appointment and for any confusion regarding the solutions offered. I understand your concerns and am committed to resolving this issue to your satisfaction. We proposed covering all labor costs for installing upgraded features that the insurance wouldn't cover, and it's disappointing to hear these options did not meet your expectations. Please reach out to me directly so we can discuss a satisfactory resolution.

Best regards,
Luke Clark

I found ********* with Clark Brothers Roofing through Thumbtack. Several roofing companies came to give me an estimate; however, once I talked with ********* and met with him, it was an easy decision as to what company to hire. ********* was very different from the other companies and made time and effort to thoroughly look at my roof from inside and out. He walked all the way around my medium size house and went up in the attic which no other company had done on their visits. He spent time explaining everything to me and answering my questions. I was very pleased that his estimate was inline with all the other estimates although I felt like I was getting a great deal because of the quality of him as a person. ********* is exceptional - extremely knowledgeable about his company and roofing, a very genuine and kind man, and I trusted him immediately. He really stood out from all the other companies. ********* and his crew came today and replaced the roof. The replacement went very quickly and neatly. Everything was very clean when they left today. I can not say enough great things about this company and *********. I also spoke with **** in the office and she was very kind and professional, too! ********* and **** make Clark Brothers a great company!!

Thank you, ******, for your kind words! We're thrilled ********* and our team made your roof replacement in ****** a smooth and satisfactory experience. Your trust and satisfaction are our top priorities. We look forward to serving you again!

Organized, great follow-up, reasonably priced and do what they say they would do!

Thank you so much for sharing your feedback, ******! It was an honor to serve you in the ******* area.

Happy and returning customer! Honest and competent team, competitive prices and timely communication. Thank you *********! Out of four other companies, ********* (sales rep) from Clark Brothers made me feel comfortable in the competence and communication of the team. He acknowledged all of my request and did not try sale more than what i asked or needed for the project. With ease, ********* preforms far above his position. He did an incredible job explaining the process of the scope in great detail, doing extra research about information I requested to ensure building codes had not changed recently. Clark Brothers did a great job with installing hardy backer siding for the entire house, new gutters with guards, new garage door, shutters and minor roof repairs. Its been about 7 months or so since the project and i have not had any issues. I have used their services on multiple separate occasions. They stand by the quality of their work and return to address anything missed at no charge.

Thank you, *****, for your kind words and for acknowledging *********'s exceptional service. We're delighted you're pleased with our work and *********'s dedication. Your trust means everything to us, and we're here for any future needs.

Clark Brothers [**] was one of six outfits that we called / solicited quotes from for a project that initially started out small; replacement of gutters and downspouts, but quickly grew in scope. We found ** pricing to be congruent with all of the vendors, but ultimately decided to work with ** given (A) their willingness to explain the extent of the work to be performed and (B) we felt most comfortable working with our primary contact; *************************** who was with us throughout all facets of the project. As mentioned the project quickly grew in scope; partially by design and partially out of necessity given underlying issues that were uncovered once the work began. Throughout all aspects of the work we were kept informed via a wide variety of methods; text, photos, video. This was especially critical as the Property Manager for the project was **** Miles away. The project lasted approximately 2.5 months from start to final payment and throughout the whole process; *************************** and ******************************* were accessible and a pleasure to deal with. It is also worth mentioning, the ** personnel on site each day were always very cordial and friendly.The project with ** was a true partnership / relationship and did not feel like a transaction; they were receptive to our questions and wanted to ensure we had a full understanding of the scope of the work.Clark Brothers [**] should be given every consideration for your next project. Thank You.

Thank you, ****, for your detailed feedback and for choosing Clark Brothers for your project. We're glad *****, ******, and our team could provide the clarity and support needed, especially from a distance. Your satisfaction and the partnership we built are what we strive for with every project. Looking forward to future opportunities to serve you!

***** and his team are top notch. Everything from communication to completion was flawless. We look forward to working with these guys in the future!

Thank you, *****, for your wonderful review! We're thrilled to hear that your experience with ***** and our team met your expectations from start to finish. We pride ourselves on our communication and the quality of our work, and we're excited to continue to work with you on further projects.

********* was my contact person. He is professional, on time, answered all my questions. His company delivered everything estimated at a reasonable price. I highly recommend and will use again in the future.

Thank you, ******, for your positive feedback and for highlighting *********'s professionalism and reliability. We're delighted to know you were satisfied with our service and found our pricing reasonable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

******* and his crew did an excellent job. They negotiated with the insurance company and handled everything. The response time and follow up was impeccable. I can't say enough good things about this company, especially ******* and *****.

Thank you, ********, for your kind words! We're so glad to hear about your positive experience with our team's effort, from negotiations to follow-up. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to continuing to serve you with the same level of excellence in the future!