ComplaintsforBH Residential Holdings, LP
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Complaint Details
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Initial Complaint
11/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I filed my warranty claim on 7/29/2019, claim number: G78905#1, #2 and #3.We had many emails back and force prior to October 2019. Overall it was good.On 10/25/2022 I emailed to BBWG Claims <*************************> again with pictures.On 11/1/2019 I emailed them all pictures with *** format and list all issues they need to repair, which were in the original claims.On 11/7/2019, BBWG Claims emailed me as following:The attached request was forward to the builder to review and follow up with the subcontractors.Either the builder or the subcontractors will contact you. If we receive additional information from the builder we will forward the information to you.On 3/6/2020 I emailed BBWG Claims again as following:I have not received your response yet.I attached the *** file again, which was sent to you on 11/1/2019. All of the items I filed claim earlier.Under each picture, you can see the detail issue.Due to Covid-19 pandemic, they did not contact with me, I did not email them. I called them couple of times, either could not reach them or nobody response, then emailed them again on 6/8/2022, told them nobody worked on my issues.Please fixed the issues list in my pdf files, which was in the original claim, and also they emailed that pdf file to me on 11/7/2019, saying Either the builder or the subcontractors will contact you, but nobody did.Thanks a lot!
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.