ComplaintsforLawn Stars OF Athens
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Complaint Details
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Initial Complaint
08/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent the business a check in error (in the amount of $180) and asked them to destroy the check upon arrival, which they confirmed. Four weeks later I noticed that the check had been cashed in spite of their promise not to do so. They "apologized" and promised to pay me back by sending a check, which they never did despite all my efforts (all messenger conversations are available). I contacted the bank but they are not able to help me in this, because the check itself was not fraudulent.Customer response
08/25/2022
In the meantime, the relevant business still did not make any effort to pay me back those $180 that they had cashed. However, in the meantime my credit company refunded the amount of $180 (out of those $250 that were paid over credit card) out of courtesy, although it clearly would have been the responsibility of the business owner, who has shown extreme poor business practice by his refusal to pay back money that does not belong to them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.