ComplaintsforDancing Dolls
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Complaint Details
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Initial Complaint
04/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a shirt on January 22 2024. Estimated delivery was February 6th 2024. To date I have received nothing. I emailed them on March 6th and never got a response. I just want my shirt so I can have time to get it blinged out for when the competition in June. I ordered it expecting I would have it by now. I just want my order. Thank you.Initial Complaint
12/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On Nov. 27, 2023 I paid this company $37.09 for a tshirt and shipping costs. This was a message I got from them:Weve received your order.Well let you know when your items have been shipped.Order No. ***** I never received a confirmation call or email that the order was shipped. I called 3 times and once I was able to get a human on the phone. I said I was calling about an order and she didn't even ask for my name, she just said- yes, I got your message and passed it along to my manager. And then she hung up. I also left 3 emails, and NEVER heard back. The website seems outdated and has many rules for ordering and to me it is a fraudulant site. I am concerned for the safety of my credit card information and have filed a dispute with my bank. I want to warn others of this site and get my money back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.