Customer ReviewsforPeachtree Pest Control Co., Inc

I had a very disappointing experience with Peach Tree Pest Control that resulted in property damage, poor communication, and unprofessional **************** Damage:The problem started when a technician from *************** Control installed bait stations around my home. During the process, the technician drilled into my irrigation line and control wires but failed to inform me of the damage. I only discovered the issue a month later when my irrigation system malfunctioned.Lack of Response and Accountability:I immediately contacted Peach Tree Pest Control after discovering the damage. They sent a plumber the following week, but he couldn't repair the issue because the control wires were damaged. He assured me that he would report it to the office and that they would follow up, but I never heard back from them.Neglect and Poor Resolution:Living in **************, I rely heavily on my irrigation system, so I had to repair the damage myself. Despite this ongoing issue, the only time Peach Tree Pest Control contacted me was to send a renewal notice two months before it was due. When I called to address the unresolved damage, I spoke with ***** ********, who seemed more interested in securing my renewal than addressing the damages. He offered to credit my next renewal instead of reimbursing me for the repair costs. When we couldnt agree, he informed me they would remove the bait stations from my property.Additional Damage During Removal:When they removed the bait stations, the technician left 5-inch-wide holes in my yard, only filling them with dirt and making no effort to reseed or restore my lawn. Additionally, they removed the stations two months before the contract end date, leaving my property unprotected and with unsightly bare spots.This experience has been incredibly frustrating and disappointing. Peach Tree Pest Controls lack of professionalism and poor communication have caused significant inconvenience.

charged $300 for a 20min job, misled me into agreeing to the service

Horrible transition from ******* to Peachtree Pest Control, Inc..........back and forth with name, change in payment methods, increase in prices (of course), Billing has become a nightmare. The right hand doesn't know what the left hand is doing.Had been with ******* for 25 years.....no problem....now chaos!

I suggest also see the ****** reviews on Peachtree Pest. Interesting read. Peachtree Pest has been my provider for over 13 years since 2011. The first 11 years I was satisfied. The technicians were prompt, knowledge, and professional. In the last 2 years things started to change. When Peachtree Pest joined Pestban LLC and the *************** of brands, their customer service went down. The customer svc reps were not no longer knowledgeable, helpful, or interested. I stayed with Peachtree Pest because I liked the technicians who did the work. The final straw started in May 2023. Without consulting me, they changed my 13 year one-time annual billing to monthly drafts on my AMEX. In June I told them explicitly I did not want monthly billing, they agreed in writing to bill me annually with a one-time charge October 2023. These terms were confirmed with a email. In October they were suppose to draft an annual payment but that never happened. So in November, I called again about the annual billing that was supposed by charged to me in October. I couldn't get a straight answer. In December, I received a monthly email bill for p servicer. I again called customer service to get this straightened out. When I finally got through to customer service, I explained the annual bill that was promised would be on my AMEX in October. Then I got another monthly bill for December. I was getting very frustrated. I called customer service again in January **** so I could please pay the annual bill due in October. I even read the agent the email from Peachtree Pest confirming the annual payment amount and the terms. The agent checked with a supervisor, and and told me that the manager would "not approve the annual price" . This was the final straw yesterday. I fired Peachtree Pest I think others have a right to know of my experience. Peachtree Pest has already called and apologized and solicited my business but I am going to find another provider.