ComplaintsforCoins, Currency & Collectibles

• Initial Complaint

  01/20/2024

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  The date of the transaction is 01/10/2024. I paid $113.00 Total. $100.00 for Fifty Brilliant Uncirculated ********* Dimes. $5.00 credit card fee. $8.00 shipping. fee. My dispute is none of the ********* dimes are BU, Brilliant Uncirculated as described in the ******* video- Silver ********* Dimes $2 ea Shipped to your door.junk ****** Coin Shop >187 views. The only way *********************** is willing to resolve my issue is for me to ship the ********* Dimes back to her in ****** *******. When she receives them she will refund back to me $113.00. I refuse to ship them back to her unless she refunds me the $113.00 plus the shipping cost to ship them back to her first because I can no longer trust her since I feel deceived by her in the first place! She refused to refund me unless I return them back to her!! She sent me fifty circulated coins and I was expecting fifty Uncirculated Coins!!! I no longer trust *********************** and think that she will never refund any of the $113.00 that I allowed her to remove from my debit card on 01/10/2024!!! The only number I can provide is the **** tracking number-**********************. This issue doesn't involve advertising. Please feel free to contact me if there is a need to answer any other questions!

  Business response

  02/02/2024

  My name is ***********************. My business has been open for 5 years. I have been in the coin and currency business for 25 years. The coins I sent to ************ were uncirculated. I agreed to send him a full amount refund including shipping for the dimes he purchased. He had no problem receiving the dimes, and I mailed them the same day he purchased them. I am a small business and I can not take the chance of risking not getting my dimes back if I refund before I get them. I have 120 five star reviews on ******* I will be happy to refund him his purchase price and shipping if he makes sure to ship my uncirculated dimes back. 
  -***********************;

  Customer response

  02/12/2024

  I swear that I'm telling the truth, the whole truth, and nothing but the truth so help me God! Today is 02/12/2024. I received a letter from the ********************* located at *************************************************************************************************** explaining that I ********************** have 7 calendar days to respond to ID ********. In response to ***********************,  Coins, Currency, & Collectables message to the ********************* located in ********** ******* *********************** claims that she is the owner of Coins, Currency, and Collectables located in ******. ******* and that she did indeed sale me uncirculated dimes. I ********************** deny that any of them are uncirculated! *********************** also quoted that she agreed to send me a full amount refund including shipping for the dime I purchased. *********************** also quoted that I had no problem receiving the dimes,and mailed them the same day I purchased them. The only reason I  purchased them was because they appeared to be uncirculated in the ******* video she posted. *********************** goes on to say that she's is indeed a small business owner and can not take the chance of risking not getting my dimes back if I refund before I get them. *********************** also stated, I will be happy to refund him his purchase price and shipping if he makes sure to ship my uncirculated dimes back. That's all  *********************** said other than something about having a five star review on ******* In response to *********************** answer to my original complaint I ********************** stands with my original complaint that all fifty ********* dimes *********************** sold to me are indeed CIRCULATED!! That *********************** did internationally deceive me by mailing me fifty CLEANED, CIRCULATED DIMES!!! I decided to contact her and get a 100% refund plus shipping them back to her but she has NOT responded back to me!!! If possible I will include a photo of all the dimes that *********************** shipped to me and if a professional coin collector zooms in very closely they will be able to see that all fifty ********* Dimes are indeed CIRCULATED!!! Since *********************** is avoiding me I have decided that the intire ************************ and abroad needs to know that *********************** is a 100% SCAMMER and cannot ever be trusted!!! The worst person is the whole world is a lier/thief!!! So I request that the ********************* inform the public about ***********************/Coins, Currency,  and Collectables to not trust *********************** and Coins, Currency, and Collectables!!! That's all I have to comment!   **********************.

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