Customer Reviewsfor'58 Foundations & Waterproofing

From sales to installation and cleanup, our post flood experience with 58 Foundations & Waterproofing was positive. We recommend them!

Thank you so much for the 5-star recommendation, ********! We're thrilled we could make it a great experience for you and we are always here when you need us. Cheers!

The guy who came out for the initial inspection was nice and explained things thoroughly, but for the price that I am paying, this service has been poor.First, they did not honor the price match they guaranteed because they insisted their work was superior to my other quote. Second, the barrier was laid, but the taping seemed sloppy and was already raised in spots when I did my first walk through. It is now completely open at the entrance.I have had to request a second mold treatment and STILL see spots of black mold and the scent is building again in the room above the mold.Last and most frustrating is the sump pump. There was an existing sump pump that I thought they would replace. The old one is still in the crawlspace, and their new one is not performing well. The main pump keeps shutting off and triggering the battery back up, which then proceeds to beep every 10 seconds. I have reset the pump no less than 5 times in the past 3 days, which requires going down into the crawlspace each time since I was not given access to the remote monitoring system they promised.Overall, I have not received what I paid an exorbitant amount for. With the strong reputation that they boast of, I expected better.

Hi Adeola - we are so sorry to hear you've had a frustrating experience. From the looks of the notes in our system, we have been in direct contact with you and have addressed all of your concerns but please do not hesitate to reach back out if there's anything further we can assist with as we stand by our work and your complete satisfaction is our priority. Thank you so much for your valued feedback!

Overall, I give them a C+.Things started off well. They sent out a knowledgeable guy (****) to inspect my repair. He told me the work was minor but would take 2 half-days. I sent a deposit (10% down) and was scheduled for ***** 29&30. Never got confirmation email.***** 22, an admin lady sent an email, there was a conflict and asked to reschedule for May 2. Since **** had said my work was 2 half days, her email confused me. Is she rescheduling 2 days to be ***** 30 and May 2? When I replied to her email asking for clarification, she said it was only a 1 half-day day job. I CCd **** on my reply and they agreed my job required 2 half days to complete. Also, the conflict on ***** 29 was resolved. I'm back to original schedule.***** 29 the service tech is supposed to arrive 9AM. He arrives at 11:30. Im not sure he has ever done this epoxy crack injection. He spent some time on the phone seeking guidance from others. It took him almost 6 hours to complete the work that was supposed to take 3 or 4 hours.***** 30th, hes only about 45 minutes late. Quickly verifies everything is good. As hes leaving, hands me a bill for full amount. I mentioned I already paid 10% as a deposit and he spent an hour with main office. Eventually, all is good and he departs before I had a chance to review the final work (my mistake)!He has left injection taps (about 10 or 12 of them) sticking out from my wall! I sent **** an email and he stated they should be removed. More suspicion my service tech had never done an epoxy injection. **** sets it up so the service tech to return the following week. That day comes, tech is late, I call, learn they will not be able to get to me. Reschedule for the following week. When he arrives, says this is only a 10 minute job. An hour later, hes done.Overall, nothing really went too bad during the repairs. However, when I look back at all of the numerous little issues, it does not give me any confidence in using them in the future.

Hi ***** - while we're glad we got the job done for you, we're sorry to hear that we didn't hit our **** of providing 5-star service and leaving you fully satisfied. Rest assured we will pass this feedback along to the team and we truly appreciate your valued feedback.

We had no clue what to expect when we called 58 Foundations for a leaky basement. ***** came out and inspected everything and came up with a solution that made us very happy. He explained what he found and the best way to fix it. He was very professional, knowledgeable and friendly. He showed us a video and answered our questions. Can't wait til it's fixed and no more water.

Hi ***** - we are so pleased to hear that your inspection was so helpful and that we were able to provide a great solution for your basement. Thank you for your business and taking the time to leave us a wonderful review. We appreciate it!

We discovered a plumbing leak and the crawl space was flooded. This had obviously been leaking for an unknown period of time due to the plumbing problem. We never had water in the crawl space before. We noticed suspicious mold substance in the rafters and knew we needed to act quickly.We contacted 58 Foundations to evaluate and quote to correct/repair all issues. They inspected and confirmed they could help and that we did have Mold and developed a price quote for the repairs and perform **************** Services. We signed the contract to move forward asap. They scheduled the work to begin in the next few days. The original contract we signed, detailed the work that needed to be done for a total contract price of $22,011.00. We were notified the afternoon before the work was to begin that they failed to include $4,694.50 in their price breakdown and sent us a revision of $26,564.57. ****************: We were told a professional crew was to perform the remediation services with proper equipment and protection. Instead, the crew there doing all the other work did it and used no protective clothing, masks, gloves or equipment. They had rags, chemicals and spray bottles. I asked about the ********* that was supposed to do this and he said they were not available so his crew did the work. Numerous areas were left undone and when I pointed those areas out, they went back in to treat the areas.Installed a steel stabilizer to replace a wooden support. After installation, the front door had gaps and was sticking and is still sticking. Many other mistakes were made during the work, that I had to bring to their attention to correct/complete.At no time has management shown interest during and after completion of the job and to this date.Upon completion, the tech asked for the check for balance due. We had written it for the balance due of $22,026.022 and he said it was too much that it was only $17,472.65. It took 4 phone conversations with his office

******************, thank you for taking the time to leave a review. We apologize for the frustrating experience you had when working with us on your home. We take this feedback very seriously, and have shared your review with our entire team. Our local team has also tried to reach out to you so we can make this right. If you would like additional assistance, please contact us at your convenience. We can be reached at ************.

We had an all-around great experience with 58 Foundations. We had our basement waterproofed, a wall stabilized and mold remediated - a lot of work! But ********************* and the 58 crew gave ** the *** treatment, and we couldn't be happier with the results. There are a lot of contractors to choose from in the Atlanta Metro but 58 is top notch and I highly recommend!

Thank you so much for the kind review! We strive to treat all our customers like VIPs and are so glad to hear **** and his team were able to do just that for you. Happy we could help with your basement, wall and mold problem. If you should need anything else please don't hesitate to reach out.

My wife and I hired 58 Foundations to waterproof our basement. This is hands-down the most professional, honest home contractor I've ever worked with. The inspector very knowledgeable and detailed, he walked us through the basement and showed us where settling in the foundation was causing water to come in. He wasn't pushy and made us feel very comfortable. And then the team that did the work sealed the deal, they were respectful of our home and kept our things covered and cared for. The work took less than 3 days and now the space is dry and spotless. We're ready to add carpet and drywall. A wonderful experience and we highly recommend.

Thank you so much for taking the time to leave a review and sharing your experience when working with us. Happy we could help to efficiently fix your foundation/basement issues.

This team was so professional. I cannot believe how hard they worked. I still do not know how they fit in my crawl space and did the great job they did. I would hire them again and again. Hard to find this type of hard work ethic anymore.

Thank you so much for this great review, we really appreciate it! We will be sure to share this with our team. Have a wonderful weekend!