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            Business ProfileIn-Touch Tablets

            Tablet Equipment

            Contact Information

            PO Box 307

            Captain Cook, HI 96704-0307

            Visit Website
            (808) 333-6034

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            PO Box 307, Captain Cook, HI 96704-0307
            BBB File Opened:
            1/15/2020
            Years in Business:
            12
            Business Started:
            6/8/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • In-Touch Tablets, LLC
            Business Management
            • Mr. David Foster, Member
            Contact Information

            Principal

            • Mr. David Foster, Member

            Customer Contact

            • Mr. David Foster, Member
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/23/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Dear In-touch:My daughter ********************* bought me this tablet for christmas and I love it, Now I can't it to charge because I took it to a Batterie shop and they said the tablet itself cannot hold a charge or be charged, I was wondering if you could help me , I loved to play on it, I am 75, and don't know what to do!Thank you for your time! If you need any more info, please let me know.********************************* **********************************************************
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa B

            04/06/2023

            This is a horrible product. It stopped working after three weeks. Very difficult if not impossible for a senior citizen to use!

            In-Touch Tablets Response

            04/07/2023

            *******, thank you for your review. We are sorry that your mother had problems with her tablet. While we constantly strive for perfection, and have maintained a 1% failure rate over the last 10 years, sometimes product failures still happen. As noted, we reached out to you within 2 hours to offer assistance and a product replacement or refund and you chose the latter, which we totally understand. However, since our company objective is for the betterment of our senior citizens, as our thousands of seniors can attest to, you seemed to take a failed product personally as some sort of a targeting to scam you and your mother. We can assure you that this was not the case - nor would it ever be. Upon receipt of the product return, you will be immediately refunded per our promise to you. Our best to you and your mother, In-Touch Tablets.

            Local BBB

            BBB Great West + Pacific

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