ComplaintsforCreative Plumbing, Inc.
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Complaint Details
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Initial Complaint
05/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We having our kitchen redone. Cabinets were removed. ON February 16, 2023, I had Creative Plumbing snake the kitchen drain pipe and replace the hot and cold shut off valves. After ********** installed the new kitchen, it is now 3 months later. The kitchen drain that they snaked and refitted the drain pipe to the wall, the pipe is leaking at the wall. A ***** water stain and wetness is dripping onto the new sink cabinet floor. On May 15, 2023, I called Creative Plumbing to come back and reseal the drain they worked on and is now leaking. They say they guarantee their work for 30 days and we are now 90 days out. But my kitchen and the plumbing was not put into service until March 24, 2023. The leaking pipe was not in use until the kitchen was installed.
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Contact Information
Business hours
Today,7:00 AM - 3:30 PM
| MMonday | 7:00 AM - 3:30 PM |
|---|---|
| TTuesday | 7:00 AM - 3:30 PM |
| WWednesday | 7:00 AM - 3:30 PM |
| ThThursday | 7:00 AM - 3:30 PM |
| FFriday | 7:00 AM - 3:30 PM |
| SaSaturday | 7:00 AM - 3:30 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.