ComplaintsforMoffitts Ford Lincoln
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my ****************** to get recalls done, after they had my car for an hour they told me they couldn't do the recalls and to come pick it up. The following day my transmission computer went out (one of the recalls was for this), they had told my father they did the recalls. After my TCM went out it went back to get recalls done (fuel tank deformation, rear door latch, tcm replacement/reprogram) and when i got it back i had greasy/oily stains on my headliner, a mysterious but very obvious white stain on my seat, and they neglected to put part of my interior trim back on (rear interior door trays), they also took off part of my air intake system. I called them and at first they ducked my calls for 2 months, then I threatened to report them to the BBB and they at least answered and promised to replace the interior pieces missing. It's been 2 months since and I haven't heard from them or received anything
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.