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            Business ProfileTotal Financial Solutions

            Credit and Debt Counseling

            Contact Information

            1660 42nd St NE Ste O

            Cedar Rapids, IA 52402

            Visit Website
            (319) 862-1582

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers debt and credit management, bill payer services, accounting, payroll, tax preparation, bookkeeping, and financial counseling services.

            Business Details

            Location of This Business
            1660 42nd St NE Ste O, Cedar Rapids, IA 52402
            BBB File Opened:
            8/19/2013
            Years in Business:
            43
            Business Started:
            1/1/1981
            Business Incorporated:
            5/25/2012
            Type of Entity:
            Corporation
            Alternate Business Name
            • P & K Partners Inc
            Business Management
            • Kacy Witten, Managing Partner
            Contact Information

            Principal

            • Kacy Witten, Managing Partner

            Customer Contact

            • Kacy Witten, Managing Partner
            Additional Contact Information

            Fax Numbers

            • (319) 862-1586
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/30/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I am the Resident Finance Supervisor at the ******************. We have two newer residents (RB & SP) whose funds were being voluntarily managed by Total Financial Solutions. TFS has not sent any funds for either resident since admission (10/11/22 & 11/14/22) despite several phone calls, voicemails, and emails requesting their funds. These individuals have had NO access to their monies whatsoever. We continue to receive a run-around to obtain their funds. "check has been sent", "check was returned wet with smeared address, we will re-send", "the supervisor who closes the accounts is out of the office until 1/9/22" - this is 11 days away, after we have already been told the check would be sent. When they do actually answer their phones, it seems that they do not have a clue about what is going on with these accounts and they blame it on another worker who is not available to assist. I just want to get these two individuals their funds, obtain proof this is all the funds that they were managing (bank statements), and have the accounts closed out entirely. These are two Veterans that served our country and their finances need to be managed appropriately.
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            Customer Reviews

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