ComplaintsforJ & B Home Improvements, LLC
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Bradley and I have been in contact up until Thanksgiving. He received payment of more than 50% the bid for building a deck but now he isn’t answering his phone or responding to texts. I either need a deck or my money back.Initial Complaint
03/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On novermber 2 they came and gave me a bid on putting I. A new patio door and a awning over my deck. They started work on the project after I paid them about ***** for materials. They did start the jib but it still remains in finished and the work they did is really in bad shape. They never finished painting he said due to weather they would come back int the spring which was fine. But he was waiting for the door to come in on order. I still have now new door. He wont respond to any text emails or phone callls I have contacted him almost weekly on this matter showing him pictures and video of how the awning is leaking all over my gutters are unfinished. I eventually had to clean up the mess they left in my back yard. I am at my **** end. He hasnt responded to me since January 18 2023. My home project remains a mess and is definitely not what I paid him for. I have all correspondence between him and I saved and I have pictures and video of the horrible work they did do and refuse to come and fix now. Please can you help me out. His name is ***********************************. Attached are just a few of the pictures showing all the paint falling off. And a video of the roof leaking. I have or can give you more photos or video whatever is needed. I need my money back so I can pay someone to do the job right. I have given him many opportunities to make it right and he hasnt. ********************* ************************************************************** ************ **********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.