ComplaintsforJiffy Lube
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I payed for a oil change. Was given a voucher code for a free car wash. When I used my free car wash code my credit card got billed. I never gave snake river rapids (neighboring business) my credit card. The only way my card was charged by second business is if my personal credit card information was illegally shared. I did not authorize or give my credit card information to snake river rapids, they shouldn't have been able to charge my card. I used passcode on original jiffy lube receipt to get a "free" car wash. Talked with car wash today, they looked up transaction and have no record of my card being used at their businessBusiness response
06/13/2023
We at jiffy lube do not share any information to any outside sources, ******************** was mistaken as he used his card at the snake river dog wash, he was never charged for the free car wash.
thank you,
*************************, V.P. Auto lube services, D.B.A Jiffy Lube
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.