ComplaintsforTimber Treats and Treasures

• Initial Complaint

  03/26/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  This business is advertising and selling keto baked good and gluten-free baked goods as a part of her small business. I have been eating the ketogenic diet for 4 years. As soon as I tasted her products I was very skeptical! I questioned her about what ingredients she uses because they do not taste sugar free or keto. I also tested myself if they kicked me out of ketosis which they did! When I questioned her about what her ingredients are she told me they are on recipal. I asked her how to access that and she said its not open to the public. She claims she is working with a dietitian. There is no actual account of any of this. I had strong suspicions that she is buying store bought products which are NOT KETO or Gluten free and reselling them as such. Its one thing to mess with someones diet but she is messing with peoples health. I have proof now of her buying lots of packages of baked goods at a store. Is there please some way that this can be looked into.

  Business response

  03/26/2022

  I have done a public post on this on my face book page.Dealing with this and unfortunently i have a job I buy for also.It should not be assumed I am reselling.My items have been posted start to finish many times.I have sent detailed pictures to the BBB for review.

  Customer response

  03/26/2022

   
  Complaint: 16948932
  
  I am rejecting this response because: 

  She states that she has posted multiple times her products being made start to finish. I have looked many times on her her page for something like this to verify. There is NOTHING even remotely close to that on her page. I am talking specifically about keto and gluten free products. I have seen pictures of her making her normal baked goods and also the freeze dried candy. There is no evidence or proof to back up that her keto or gluten free things are such. She shows screen shots of things but nothing real. The more I look thru her pictures it confirms that she is reselling store bought as keto. There is NO video or photos showing her process or even verifying what ingredients she uses. Again this claim and complaint is specific to her keto goods which includes her gluten free goods. 
  
  Sincerely,
  
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