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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I financed a 2013 dodge ************* with ******* miles from gmotors auto sales in ******, **. In September of 2023. I was approved for financing, it was told n signed that I would pay $479.20 per month, for 36 months. I recently called the bank that owns the loan. And they tell me that my contract says $479.20 per month for 72 month, which in no way shape or form I signed to pay. That would mean, instead of the $15,000 loan. I'm taking out a loan for $35,000 for a 2013 dodge durango. I would've never signed that. I know they changed the number of months in my contract from 36 to 72. And I called the dealership to talk to ******, the man that sold me the truck. But couldn't talk to him, because he's been fired. So I'm filling this complaint because I feel I was wronged, mislead and documents were changed. And they don't have my signature, just a Esigned signature. Thank you. I can be reach at ************.
Business response
05/23/2024
Good morning,I just checked all our records. We have never sold a car to **************************** out of ************. We also have never had an employee named ******. I believe they have us confused with Gmotors in ************. It happens more often than it should be. PLease let us know how to have the complaint removed.Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.