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Complaint Details
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Initial Complaint
09/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I order kitchen cabinets from Plank and Sons Woodworking on 04/21/2021. It took over a year to receive the cabinets. Parts were missing, they stated that they were not available at the time. Some have been received, but I still have not received 2 shelves that were too small and kept falling on my head. After numerous phone calls, shelve dividers and pipe coverings have not been delivered and/or installed. Surely, they have been back in *** ***** since that time. They have received their full payment of over $23,000 for these cabinets, they can at least deliver the missing parts.Business response
09/17/2022
I am so sorry about the delay! We usually do misc. stops when we are in *** ***** any way. We will be in *** ***** next week & will stop in.
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Contact Information
477 E Sr 133
Arthur, IL 61911-6241
Business hours
Today,8:00 AM - 4:00 PM
| MMonday | 8:00 AM - 4:00 PM |
|---|---|
| TTuesday | 8:00 AM - 4:00 PM |
| WWednesday | 8:00 AM - 4:00 PM |
| ThThursday | 8:00 AM - 4:00 PM |
| FFriday | 8:00 AM - 4:00 PM |
| SaSaturday | 8:00 AM - 4:00 PM |
| SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.