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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
During installation of cabinets in our primary bathroom during the month of August 2023, ***** and his employees/subcontractors marred two cabinet doors, and incorrectly installed door and drawer handles on several others. ***** had agreed via verbal agreement, text messages, and email to pay to have the doors and drawer fronts remade by the company that made the cabinets, ***********************. The date of the last email confirmation that ***** confirmed he would pay for the remakes was September 4, 2023. I followed up with ****** and ***** a week later, then 2 weeks later. As of today, September 27th there has been no payment by ***** of Titan Flooring. I have made the down payment of $1200 in order to have ****** get started on the remakes. So I would like reimbursement and then remaining payment made to ****** by *****/Titan Flooring.
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Contact Information
877 Sheldon Ave
Aurora, IL 60506-2726
Business hours
Today,9:00 AM - 5:00 PM
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.