Business ProfileforMidwest Solar Solutions, LLC

In August 2024, we engaged with several companies to secure a solar solution before the impending expiration of 1-1 net metering in our area. Ultimately, we chose Midwest Solar (MWS) based on their proposal. They set up financing terms and provided a link for us to apply. However, we were not presented with any options for the loan structure, as this had been dictated by the ************ we approached our installation date with enthusiasm, we were unexpectedly contacted by the project manager in early November. We were instructed to reapply for financing because they had "included a dealer fee that we are now avoiding." Its important to note that we had already signed agreements with both the lender and *** at this stage. I was then presented with two unrealistic choices: either pay 30% more for the project or opt for a financing option that significantly increased the interest rates, potentially adding up to $40,000 to the overall cost of the 25-year loan. This also meant our monthly payments would almost double from what we had initially agreed upon.This was completely unacceptable. We attempted to negotiate with Midwest Solar to find a viable resolution. I even offered to cover half of the 30% fee, but their only response was to reduce the project cost by a mere $700. This left us without any real solution and resulted in the loss of our opportunity to have the system installed before the 1-1 net metering expiration. Overall, my experience with Midwest Solar was a complete nightmare.