Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AccuQuest Hearing Centers has 708 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAccuQuest Hearing Centers

    Hearing Assistive Devices
    Looking for more information? Access the headquarters listing for HearingLife
    Read more

    Additional business information

    Additional Info:
    AccuQuest located at 2800 W Higgins Suite 895 in Hoffman Estates is the Headquarters for this business. If you need to file a complaint please refer to the corporate office. AccuQuest has requested that before filing a BBB complaint, consumers contact Joe Porritt at joe.porritt@accuquest.net or 847-915-4628.

    See all additional business information

    At-a-glance

    Customer Reviews

    3.36/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 206 Customer Reviews

    Customer Complaints

    117 complaints closed in last 3 years

    58 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Overview

    This company provides sales, service and repairs for hearing aids and also provides audiology services.

    Products & Services

    Hearing Aids, Hearing Protection, Custom Ear Molds for Musicians, Hearing Aid Batteries, Hearing Aid Care and Cleaning Supplies, Hearing Aid Accessories

    Business Details

    Headquarters
    1143 South York Rd Ste 895, Bensenville, IL 60106
    Headquarters
    580 Howard Ave Fl 5, Somerset, NJ 08873-1136
    BBB File Opened:
    11/12/2007
    Years in Business:
    18
    Business Started:
    8/1/2006
    Business Started Locally:
    2/1/2006
    Business Incorporated:
    6/12/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 25MG00094500 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00117000 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00093900 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00114700 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00134200 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00069600 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00131200 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00126700 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00136000 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00101500 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 41YA00064800 for this business, issued by NJ State Audiology and Speech-Language Pathology Advisory Committee

    These agencies may include:

    NJ State Audiology and Speech-Language Pathology Advisory Committee

    (973) 504-6390

    BBB records show a license number of 25MG00057200 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00125200 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00068900 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00092900 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00093400 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00080400 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 41YA00046800 for this business, issued by NJ State Audiology and Speech-Language Pathology Advisory Committee

    These agencies may include:

    NJ State Audiology and Speech-Language Pathology Advisory Committee

    (973) 504-6390

    BBB records show a license number of 25MG00136600 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00131000 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00091800 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 41YA00059400 for this business, issued by NJ State Audiology and Speech-Language Pathology Advisory Committee

    These agencies may include:

    NJ State Audiology and Speech-Language Pathology Advisory Committee

    (973) 504-6390

    BBB records show a license number of 25MG00129300 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00118700 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00128700 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00138100 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00140100 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00049600 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00141800 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    BBB records show a license number of 25MG00124100 for this business, issued by Hearing Aid Dispensers Examining Committee

    These agencies may include:

    Hearing Aid Dispensers Examining Committee

    PO Box 45038

    Newark NJ 07101

    (973) 504-6331

    https://www.njconsumeraffairs.gov/hear/

    Type of Entity:
    Corporation
    Alternate Business Name
    • AccuQuest Hearing Centers, Inc
    Business Management
    • Mr. John Temple, President
    • Mr. Brian Highfill, Vice President
    • Mr. John Tomaino, Manager
    • Ms. Stephanie Marx, Manager
    • Mr. Niels Wagner, Corporate Manager
    • Mr. Gino Chouinard, Corporate Manager
    • Mr. Soren Nielsen, Corporate Manager
    Contact Information

    Principal

    • Mr. Brian Highfill, Vice President
    • Mr. Niels Wagner, Corporate Manager
    • Mr. Gino Chouinard, Corporate Manager
    • Mr. Soren Nielsen, Corporate Manager

    Customer Contact

    • Mr. Nick Jones, Vice President of Marketing
    Additional Contact Information

    Fax Numbers

    • (847) 222-9686
      Other Fax
    • (630) 307-0459
      Other Fax

    Phone Numbers

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.